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Ordering Information

The HF Industries Power Block Online Store reserves the right to cancel an order that can not be completed or increase pricing at any time. For the most up to date information and pricing please make sure you refresh your browser.

 

If any changes are made to an order will we will notify the customer asap.

What are your return or exchange policies? Will HF return an item if I decide it is not what I want?

Unfortunately we do not exchange items unless they have a manufacturers defect fault. We urge all our customers to choose their items carefully because we cannot accept returns. Under some circumstances, if a return is arranged with HF Customer Service at the customers expense, your delivery fee will not be refunded and a restocking fee may apply.

 

 

How do I place an order on  the HF Power Block Online Store?

If you would like to purchase an item on the HF Online Store, next to the item, click the button that says “Add to Cart”. When you are taken to the payment page, if you wish to continue shopping you may return to the HF Online Store using the back button or “continue shopping” button. When you are ready for payment continue on to the PayPal checkout making sure that everything listed in your shopping cart is correct.

 

Do I have to have a PayPal Account?

You do NOT need to have a PayPal account to use the HF Online Store Checkout. PayPal is a great third party payment system that can assist you with a lot of your online shopping needs with secure payment, although, you do not need to have an existing account or set a new one up, to use this payment service.

 

What if I don't know which block is right for me?

Easy, we love helping people. Just fill in our contact us form and we will get back to you with as much infromation as you need to make the best choice for you.

 

Is there another way to order and pay if I am not comfortable paying online using PayPal?

If you feel uncomfortable ordering online or paying via PayPal Credit Card services, you may contact us directly and place your order over the phone or via email by sending your order through to our contact email address. Someone will be in touch with you in regards to payment and processing your order from there.

 

How will I know if an item is in stock?

If items are not in stock we will generally try and place a notice on the product page listing them as out of stock. If we don’t get to this in time before your order has been placed we will notify you that it is out of stock and ship as soon as it is available or refund your money.

 

Do you ship internationally?

 

 

Please be aware, at this time we are unable to ship outside of Australia from the Online Store. If you wish to purchase product from outside of Australia, please email us about ordering direct with a Sales Representative.