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Shipping Information

Even though they are not big, Power Blocks can be very heavy so most of our shipments are sent on pallets using a heavy freight company. Please read the shipping notice to make sure that you can take delivery of your order.

 

 

How long will my order take to arrive?

After your payment and order have been processed, your items will usually be shipped the next business day. If you require urgent or express shipping, please contact us before placing your order as express services will incur a higher freight charge. From there you will be given your shipping details via email and you will be able to follow your items progress. Depending on the area in which you live in, you should have your order within 2-7 working days.

 

How do I place an order if I live outside of a metro area?

Delivery costs displayed online are for metro areas only. Occasionally, people outside these areas may incur additional freight charges to be able to receive an order in their area. If unsure, please feel free to contact us in advance. If you are outside of a metro area and place your order anyway, we may need to conact you for additional funds to cover the extended delivery costs.

 

How will my order arrive and will I need to assist in the delivery proces?

Most of our orders are dispatched using Mainfreight. Because the majority of Power Block Orders are over 25kgs, they need to be palletised. Please Note that if your shipment is over 25kgs, a truck driver does not have to assist you if they choose not to. In this case, Power Blocks are shipped in several boxes and are easily manageable once cut away from pallet. 

 

How will I know when my order has shipped?

Once shipped, you will recieve your tracking information and the freight company details via email which you can use eiher online or by phone directly with the delivery team.